Primary Admin (First User)

After your SAFE tenant is created, the Primary Admin will receive an email invitation.

After they accept it, the Primary Admin can invite other users.

Follow these steps to invite a new user to SAFE One:

1. Open the Settings menu from the left-hand navigation.
2. Select User Management.
3. Click on the blue plus sign.
4. Enter the user's information.

The new user will receive an email invitation from SAFE.

When sending invite emails, make sure to follow these rules:

• The part of the email address before the '@' symbol (the username) should not be longer than 64 characters.

• The whole email address, including the username, '@' symbol, and domain, should not be longer than 104 characters.

For example, in the email john.doe@example.com, john.doe is the username and it must be 64 characters or less, and the entire email must be 104 characters or less.

Accepting a New User Invitation

Follow these steps to accept a new invitation:

1. Click the Accept Invite button in the email. This will direct you to your SAFE One tenant.
2. Enter your First and Last Name. The Email field will be pre-filled. Click the Next button.
3. Create and confirm your password. If your company has SSO enabled, see steps below.
4. Mark the checkbox to agree with the Terms & Privacy Policy. Click the Next button.

The system displays a success message on screen.

Your password must contain:

• 8 character minimum
• One special character
• One lowercase character
• One uppercase character
• One number

Accepting a New User Invitation with SSO

If SSO is enabled on your tenant, the you won't be prompted to create a password. Instead, you'll use the Sign In button and log in with your centralized credentials.

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